DCS is accredited to supply, install and maintain business phone systems from a range of manufacturers such as; Panasonic, NEC, Vertical Televantage, Wave and KIRK Telecom.
We listen to your requirements and then adivse which one or combination of our solutions will best suit your business.
We have installed business systems for a wide range of clients from small one office companies through to multi-dealership vehicle franchise outlets and hospitals.
However large or small your company is we can supply you with a phone system that will ideally suit your business needs.
A good business phone system can revolutionise how you keep in touch, and how those contacting you perceive your business. Our business phone systems utilise analogue, ISDN now IP lines with customisable exchanges to create dramatic business benefits.
Features:
- Multiple extensions / Multiple lines
- Voicemail
- Call Queuing
- Flexibile PABX systems
- DECT cordless phones
- Computer Telephony Integration
- Call Centre features
- CLI (caller number display)
- PC Connection
- Least Cost Routing
- Door entry handsets
- VoIP capability with some systems
Handsets:
Depending on the handsets you choose for your new business phone system, the features include:
- Hands-free answering
- Paging
- Multi-line display
- Display lights illuminate when other phones and lines are in use
Benefits:
Our business phone systems are economical and can be installed with the minimum of disruption to your business. Our system packages benefit from:
- Installations starting from only one inbound line and two extensions.
- Standard telephony lines used; there is no need to change your supplier.
- Brand name exchange boxes.
- Big business benefits available to the smaller office (transfer calls, music on hold, call transfer, call logging, etc.).
Frequently Asked Questions:
What will I need?
A business telephony solution can be installed using your existing telephone line. If more lines are required, these can usually be added to your existing network, using your current telephone number. This is invisible to your callers, except now they have a much greater chance of reaching you.
Can I keep my existing equipment?
If your existing handsets are standard analogue phones with a "recall" button, we can sometimes utilise these with the new business phone system.
We only have a temporary office.
With many of the business phone systems that Intramation supplies, it is possible to "pack-and-go". Once configured, we can reinstall the exchange when you relocate.
Least Cost Routing (LCR)
Least cost routing (or LCR) is simply using a different company to handle your call charges, whilst leaving your lines and rental with your existing supplier. With a quick and easy change over, you could save up to 40% on your call charges. Intramation are LCR agents, for further information please do not hesitate to contact us.
Case Studies:
A Doncaster-based building company:
Telephony is at the heart of this Doncaster business. Before the installation, their three analogue lines, each with different telephone numbers were routed directly to three telephones located around the two floor office. As the business grew, it became apparent that a more structured solution was required.
Over the space of a weekend, Intramation installed and configured a new business telephone solution. A wall-mounted exchange box, and a number of feature handsets provided the solution. All calls were routed through a master reception phone, with automatic switching into hunt-groups when reception is unmanned. Named extensions, out-of-office services and the capability for voicemail and music-on-hold provided the company with a professional telephony communication strategy.
A temporary site office:
Running from four portable cabins on an industrial building site was no reason for this customer to struggle with their telecommunications. Their requirement was for three inbound lines including fax, desk extensions and a part-time switchboard facility.
Once again, a wall mounted exchange was installed, and a mixture of feature handsets, analogue phones and DECT provided the solution. When the site moves on, the exchange can be easily relocated, and reconfigured.
If you would like further information, or to request a site visit, please do not hesitate to contact us on 0845 0344490 or email sales@deansplc.co.uk with the words Business Phone System as the subject header.
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